If the wrong item shipped we will exchange or refund the purchase.

ifa  refund is deemed necessary then we will manually refund your transaction or the appropriate amount for the returned items. Chargebacks will not be taken lightly and will subject the client to being put on the “no sell” list . Note that 99.9% of all issues are resolved by simply communicating with us. Please do not hesitate to contact us here at unnatyresearch@gmail.com

If your order has not yet been shipped and you wish to cancel your order then please email us at unnatyresearch@gmail.com and we will do our utmost to accommodate you.

All items are shipped safely and in a manner that ensures safe arrival. If for any reason this is not the case then please email us and we will work with you.

If a product is missing from your order then please contact us and once we verify the legitimacy of the claim then we will send the missing item to you. All orders are documented weighed and photographed prior to shipping to avoid fraudulent claims